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Brookwide
Description
Brookwide is a nationwide auto transport company that offers door-to-door shipping services. We specialize in open air car shipping and enclosed auto transport services for customers across the country
We Are Here To Fulfill Your Complete Auto Transport Needs.
- Feel free to compare pricing for any kind of car shipping service
- Insured, bonded, and licensed carriers
- Premium-quality services, delivered on time – every time
- Only pay for the services you need. No hidden charges!
We understand there are many different needs when it comes to auto transport services, and we’re here to offer a personalized experience. We offer services for Open Air Car Shipping, Enclosed Auto Transport, and Terminal to Terminal Shipping for trucks, cars, and SUVs.
We can ship B2B (business to business), auto dealerships, homes, or any destination you need. Need an Exotic or Luxury Car shipped? Our high-end transport service will exceed your expectations.
Contact Information
Address
22 Windham loop Unit 2A Staten Island, NY 10314
Zip/Post Code
10314
Review
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Abigail M. Carter
My experience with Brookwide was a complete disaster from start to finish. Not only was the pickup of my Ford Focus delayed without explanation, but the communication from their team was virtually nonexistent. When my car finally arrived, it was evident that it had been mishandled during transit, with significant damage to the front bumper and side panels. Attempts to seek compensation or even acknowledgment of fault were met with indifference and deflection from their customer service. I am appalled by their lack of professionalism and would strongly advise against using their services.
Lucas J. Anderson
Brookwide’s service was satisfactory overall. While there were some delays in the pickup of my Chevrolet Malibu, their team remained communicative and apologetic throughout the process. The delivery was on time, and my vehicle arrived without any visible damage. However, I did notice a few scuff marks on the exterior, which I assume occurred during transit. While I appreciate their efforts, there is room for improvement in ensuring the pristine condition of vehicles upon delivery.
Madison R. Scott
My experience with Brookwide was disappointing, to say the least. The pickup of my Volkswagen Jetta was delayed multiple times, causing considerable inconvenience to my plans. Furthermore, upon receiving my vehicle, I noticed several scratches and a dent on the side, indicating mishandling during transit. Attempts to address these issues with their customer service proved futile, as they were unresponsive and unapologetic. I expected better from a reputable auto transport company and would caution others against using their services.
Nathan A. Thompson
Brookwide provided a commendable service in transporting my Hyundai Sonata. While there were minor delays in the pickup process, their communication remained transparent and reassuring. I was particularly impressed by their attention to detail in securing my vehicle for transit. Upon delivery, I found my car to be in excellent condition, reflecting the care taken during transportation. Overall, a reliable option for auto transport, albeit with room for improvement in timeliness.
Emma K. Patterson
I cannot speak highly enough of Brookwide’s exceptional service! From the moment I contacted them to transport my Toyota Corolla, I was impressed by their professionalism and efficiency. The pickup was prompt, and their driver, James, was courteous and attentive throughout the journey. I was kept informed at every step of the process, which alleviated any concerns I had. To top it off, my vehicle arrived in pristine condition, exactly when they promised. Brookwide has set the bar high for auto transport companies, and I will undoubtedly be using their services again in the future.
Andrew J. Reynolds
My encounter with Brookwide was nothing short of a disaster. I entrusted them with transporting my beloved Chevrolet Silverado, only to be met with incompetence and negligence. The pickup was delayed not once, but twice, causing me significant inconvenience and frustration. When my truck finally arrived, it was evident that it had been mishandled during transit, with noticeable scratches and even a dent on the rear bumper. Despite my attempts to seek compensation or at least an apology, their customer service team was unresponsive and indifferent to my concerns. I urge anyone considering their services to look elsewhere unless you’re willing to risk damage to your vehicle and your sanity.
Grace L. Henderson
Overall, my experience with Brookwide was satisfactory. I had my doubts initially, but they managed to transport my Ford Fusion within the expected timeframe. While there were minor delays in pickup and delivery, I appreciated the regular updates provided by their team. The vehicle arrived in good condition, albeit with a few scuff marks that were likely incurred during transit. I would consider using their services again, but improvements in timeliness and handling would certainly enhance the customer experience.
Matthew D. Mitchell
Where do I even begin with Brookwide? The entire process of transporting my Honda Civic was a nightmare from start to finish. Firstly, the pickup was delayed by over a week without any explanation or communication from their end. When my car finally reached its destination, I was horrified to find scratches and dents all over it. It was evident that proper care was not taken during transit. When I tried to reach out to their customer service for resolution, I was met with nothing but excuses and unhelpful responses. I strongly advise against using their services unless you enjoy unnecessary stress and damage to your vehicle.
Sarah E. Carter
My experience with Brookwide was a mixed bag. Initially, I was impressed by their competitive pricing and easy booking process. However, things took a turn when the pickup of my Toyota Tacoma was delayed twice, causing me significant inconvenience. Communication from their team was lacking, and I had to constantly follow up for updates. Despite these issues, I must commend their driver, Mark, who was polite and handled the delivery professionally. In the end, my vehicle arrived without any damage, but the overall experience left much to be desired.
Jackson R. Powell
Avoid Brookwide at all costs. They lost track of my pickup schedule multiple times, and my GMC Sierra arrived with severe damage. Horrible customer service and overall experience.