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Direct Express Auto Transport
Description
Nearly two decades ago, obtaining an auto transport quote online was an impossibility. The concept simply did not exist. During that period, auto transport broker websites primarily served promotional purposes. Customers seeking a quote to ship a car had to call brokers and would only receive a vehicle shipping estimate if they disclosed personal details such as name, address, phone number, and email address. We revolutionized this approach.
In 2004, Mike Rupers, the founder of Direct Express Auto Transport, introduced the industry’s very first instant auto transport quote calculator. We neither requested nor require personal information then, and this policy remains unchanged today. This distinction sets us apart – we are different.
Contact Information
Address
321 San Anselmo Avenue San Anselmo, CA 94960
Zip/Post Code
94960
Review
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Jessica L. Reynolds
My experience with Direct Express Auto Transport was satisfactory overall. They transported my Ford Escape without any major issues, and the delivery was on time. However, there were some minor hiccups along the way, such as delays in communication and scheduling. While these issues were relatively minor, they did impact the overall experience. Nevertheless, I appreciate their efforts in ensuring the safe transportation of my vehicle and would consider using their services again with some improvements.
Tyler M. Patterson
Direct Express Auto Transport fell short of my expectations when transporting my Honda CR-V. Despite assurances of timely delivery, there were significant delays in the arrival of my vehicle. Communication from their team was lacking, and I had to repeatedly reach out for updates, which was frustrating. While my car eventually arrived in good condition, the overall experience left much to be desired. I hope they improve their service in the future to avoid similar issues for other customers.
Kimberly A. Nelson
Direct Express Auto Transport provided commendable service for the transportation of my Subaru Forester. From the moment I contacted them, their team was responsive and helpful, addressing all my concerns and ensuring a smooth booking process. The pickup of my vehicle was prompt, and their driver was courteous and professional. Throughout the transportation process, they kept me informed of the progress, which I appreciated. While there were minor delays in delivery due to unforeseen circumstances, their customer service team handled the situation efficiently and kept me updated. Overall, I was satisfied with the service provided by Direct Express Auto Transport and would consider using them again in the future.
Ryan J. Reynolds
My experience with Direct Express Auto Transport was a mix of positives and negatives. While they successfully transported my Toyota RAV4, there were a few issues that detracted from the overall experience. Firstly, there were delays in the pickup of my vehicle, which caused some inconvenience. Additionally, I found their communication to be lacking at times, as I had to initiate contact for updates rather than receiving proactive communication from their team. However, once the transportation process was underway, everything went smoothly. The delivery was on time, and my car arrived in good condition. In summary, while Direct Express Auto Transport got the job done, there’s room for improvement in terms of timeliness and communication.
Samantha L. Mitchell
Direct Express Auto Transport deserves all five stars for their exceptional service! When I needed to transport my Mercedes-Benz GLE, I was apprehensive about entrusting it to a transport company. However, Direct Express proved to be a reliable choice. Their team was incredibly professional, from the initial inquiry to the final delivery. They handled my vehicle with the utmost care, ensuring it arrived in pristine condition. What impressed me the most was their transparency throughout the process. They provided regular updates on the status of my shipment, giving me peace of mind. The delivery was prompt, and the driver was courteous and efficient. I couldn’t have asked for a smoother experience. Direct Express Auto Transport truly exceeded my expectations, and I wholeheartedly recommend their services to anyone in need of auto transportation.
Nathan A. Foster
Direct Express Auto Transport provided mediocre service for the transportation of my Chevrolet Equinox. There were some delays in delivery, and their communication could have been improved.
Stephanie N. Hill
Average service from Direct Express Auto Transport. While they delivered my Dodge Ram within the expected timeframe, their communication could have been better.
Joshua R. King
Direct Express Auto Transport exceeded my expectations! The transport of my Honda Civic was seamless, and their customer service was exceptional. Highly recommend.
Victoria G. Rodriguez
I was pleasantly surprised by the service provided by Direct Express Auto Transport. Despite initial concerns, they delivered my Jeep Wrangler in a timely manner and kept me informed throughout the process.
Brandon S. Cooper
Direct Express Auto Transport did a decent job transporting my Hyundai Sonata. While there were a few minor delays, overall, the process was relatively smooth.