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East Side Auto Transport
Description
ABOUT US
Our History
Founded in 1991, East Side Auto Transport has been providing reliable and efficient car transportation services for over a three decades. We started with just one truck and now have a fleet of top-of-the-line car haulers.
Our Services
We offer a wide range of car hauling services, including long-haul transportation, local delivery, and specialized freight handling. Our advanced logistics technology and experienced team allow us to provide fast and efficient service to our customers.
State-of-the-Art Facility
Our homebase in Wallingford, Connecticut offers amenities and resources for our employees. It's where you can find our office staff, maintenance program and our snack room.
Location
6 Research Pkwy, Wallingford, CT 06492, United States
Contact Information
Address
6 Research Pkwy, Wallingford, CT 06492, United States
Zip/Post Code
06492
Christopher M. Foster
East Side Auto Transport transported my Volkswagen Jetta across state lines, and while the overall experience was satisfactory, there were some areas that could be improved. The initial booking process was smooth, and their customer service team was responsive to my inquiries. However, there was a delay in the pickup schedule, which caused inconvenience as I had to adjust my plans accordingly. The driver who handled the transport was professional and kept me informed throughout the journey, which I appreciated. Upon arrival, the Jetta was in good condition overall, but there were a few minor scratches on the rear bumper that were not present before. While these were not major issues, I believe more careful handling could have prevented them. In conclusion, East Side Auto Transport offers reliable service, but there is room for improvement in scheduling accuracy and vehicle handling procedures.
Amanda L. Mitchell
I am thoroughly impressed with East Side Auto Transport’s service. They transported my Toyota Camry from Florida to Illinois, and the entire process was seamless. From the moment I contacted them for a quote, they were responsive and detailed in explaining the logistics involved. The pickup was punctual, and the driver was courteous and knowledgeable. Throughout the journey, I received regular updates on the transport status, which gave me peace of mind. Upon delivery, my Camry arrived in pristine condition, exactly as it was when it left my driveway. The attention to detail and care they showed in handling my vehicle exceeded my expectations. I would highly recommend East Side Auto Transport to anyone looking for reliable and stress-free auto transport services.
Samuel D. Peterson
My experience with East Side Auto Transport was a nightmare. I entrusted them with transporting my Ford Mustang GT, a car that holds immense sentimental value for me. The problems began with the pickup, which was delayed by over 24 hours without any explanation or apology. This delay caused significant inconvenience as I had made arrangements based on their initial timeline. To make matters worse, when the vehicle finally arrived at its destination, I was horrified to find deep scratches on the hood and driver’s side door. It was clear that the vehicle had not been handled with care during transit. I immediately contacted their customer service team to address the issue, but their response was dismissive and unhelpful. They refused to take responsibility for the damage, claiming it was pre-existing or caused by factors beyond their control. As someone who values integrity and professionalism, I cannot in good conscience recommend East Side Auto Transport to anyone seeking reliable and secure auto transport services.
Rachel E. Price
East Side Auto Transport provided reliable service for transporting my Honda Accord across state lines. The process was straightforward, beginning with a detailed consultation where they explained the steps involved in auto transport and addressed all my concerns regarding the safety of my vehicle. They were transparent about pricing and pickup timelines, which I appreciated. The pickup itself was on schedule, and the driver was courteous and efficient in loading my vehicle onto the transport truck. Throughout the journey, I received updates on the transport status, which helped alleviate any anxiety about the process. The Accord arrived at its destination within the estimated timeframe, and while there were no major issues, I did notice a couple of minor scratches on the driver’s side door upon inspection. Overall, I would recommend East Side Auto Transport for their professionalism and commitment to customer service, although I hope they can further improve their handling procedures to minimize cosmetic damages.
Matthew J. Sanchez
My experience with East Side Auto Transport was mixed. They transported my Subaru Impreza from Texas to Florida, and while the vehicle arrived on time, there were some aspects that left room for improvement. The booking process was relatively easy, and their customer service team was polite and responsive. However, I encountered issues with the pickup window—they were late by a few hours, which caused inconvenience as I had scheduled my day around their arrival. Moreover, upon inspection upon arrival, I noticed a small dent on the rear bumper that wasn’t there before. While it wasn’t significant damage, it was disappointing considering I expected the vehicle to arrive in the same condition it left. I appreciated their effort to resolve the issue promptly, but I believe more attention to detail during handling could prevent such incidents in the future.
Jessica R. Turner
Exceptional service from East Side Auto Transport! I needed my Mercedes-Benz E-Class transported from New York to California, and they exceeded my expectations in every way. From the moment I contacted them for a quote, their team was prompt and informative. They provided a detailed breakdown of the costs and logistics involved, which helped me feel confident in their services. The pickup was scheduled as agreed, and the driver was incredibly skilled in handling luxury vehicles like mine. Throughout the journey, I received regular updates on the transport status, which reassured me that my car was in safe hands. Upon delivery, I inspected my vehicle thoroughly, and I’m pleased to say it arrived without a single scratch. East Side Auto Transport’s professionalism and attention to detail truly set them apart. I would recommend them without hesitation for anyone needing reliable and secure auto transport.
Gregory M. Harris
My experience with East Side Auto Transport was disappointing, to say the least. I entrusted them with transporting my BMW X5, and the process was far from smooth. Initially, the pickup was scheduled for a specific date, but they arrived a day late without any prior notification. This delay caused significant inconvenience as I had to rearrange my plans accordingly. When the vehicle finally arrived at the destination, I was shocked to find several noticeable scratches on the passenger side door. I immediately contacted their customer service, hoping for a resolution, but I found their response lacking in empathy and urgency. They were slow to acknowledge the damage and offered no compensation or apology for the inconvenience caused. As someone who values professionalism and accountability, I cannot recommend East Side Auto Transport based on my experience.
Jennifer L. Baker
Overall, my experience with East Side Auto Transport was positive. They transported my family’s Toyota Sienna from coast to coast without any major issues. The initial booking process was straightforward, and their customer service team was helpful in answering all my questions. The pickup was on time, and the driver was courteous and professional. However, there was a slight delay in delivery due to unforeseen weather conditions, which they promptly communicated to me. The vehicle arrived in good condition, although I noticed a few minor scuffs on the bumper, which I believe could have been avoided with more careful handling. Despite this small hiccup, I appreciate the effort East Side Auto Transport put into ensuring a smooth transport experience.
Brian A. Fisher
East Side Auto Transport provided an outstanding service from start to finish. I needed my vintage Porsche 911 transported across the country, and they handled it with the utmost care and professionalism. The process began with a detailed consultation where they explained the entire transportation procedure, including pickup logistics and estimated delivery times. The communication was excellent throughout; they kept me informed at every stage, from when the vehicle was picked up to its arrival at the destination. What impressed me the most was their attention to detail during the loading and unloading process. The car arrived exactly as it was when it left my garage—spotless and without a scratch. I would highly recommend East Side Auto Transport to anyone looking for reliable and meticulous auto transport services.
Sarah L. Reynolds
East Side Auto Transport exceeded my expectations! They handled the transport of my vintage Mustang with the utmost care and professionalism. From the initial quote to delivery, everything was seamless. I highly recommend them for anyone needing reliable auto transport services.