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Guam Pak Express
Description
We started as a family business… committed to yours.
Guam Pak Express began 20 years ago, as a small operation in 2000. As a family owned and operated company, we champion an unwavering commitment to customer service. That focus—and our customers’ trust in us—remain strong as we have expanded into a full-service residential & commercial moving company serving both homeowners & business-owners in Guam and the CNMI.
Over the years. Guam Pak has obtained licenses & designations to expand our services to the Department of Defense Departments which include: United States Air Force, United States Navy, and the United States Marines. Our company has to assist civilian & military families with a stress-free relocation experience and tools to help keep every detail organized. Guam Pak remains committed to providing all families and government employees with the best service possible.
Contact Information
Address
140 Chalan Achote, Harmon Industrial Park, 96913, Guam
Zip/Post Code
96913
Review
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Grace L. Hudson
My experience with Guam Pak Express was mostly positive. I needed to transport my Subaru Forester from California to Washington, and they handled it well. The booking process was easy, and their customer service was helpful in explaining the process. The pickup was on time, and the driver was friendly and professional. There were occasional delays in communication during transit, but overall, I felt informed about the progress of my shipment. The delivery was completed on schedule, and my car arrived in good condition. Guam Pak Express offers reliable auto transport services, and I would consider using them again.
Elijah D. Knight
I had a positive experience with Guam Pak Express when transporting my Ford F-150 from Arizona to Oregon. The booking process was straightforward, and their customer service was responsive to my inquiries. The pickup was on time, and the driver was courteous and professional. Throughout the transit, I received regular updates about the status of my vehicle, which gave me peace of mind. The delivery was completed within the expected timeframe, and my truck arrived in good condition. Guam Pak Express provided reliable service, and I would recommend them for their efficiency and customer care.
Jackson P. Brooks
I recently used Guam Pak Express to transport my GMC Sierra from Nevada to Washington. The overall experience was satisfactory. The booking process was easy, and their customer service was helpful in answering my questions. The pickup was on schedule, and the driver was courteous. However, there were delays in providing updates during transit, which made me a bit anxious. The delivery was completed within the expected timeframe, and my vehicle arrived without any issues. Guam Pak Express offers reliable service, but they could improve on their communication to provide a more seamless experience.
Charlotte M. Riley
My experience with Guam Pak Express was average. I hired them to transport my Honda CR-V from New York to Georgia. The booking process was straightforward, and their customer service was polite and responsive initially. The pickup was on time, and the driver was professional. However, there were delays in providing updates during transit, which left me feeling anxious about the whereabouts of my vehicle. The delivery was a day later than expected, but my car arrived in good condition. Guam Pak Express offers decent service, but there is room for improvement in communication and timeliness.
Harper E. Watson
My experience with Guam Pak Express was below average. I needed to transport my Toyota Highlander from Illinois to Florida. The booking process was smooth, and their initial quote was competitive. However, the pickup was delayed by a couple of days without prior notice, which caused some inconvenience. During transit, I received sporadic updates about the status of my vehicle, and there were times when I felt left in the dark. The delivery was eventually completed, but it was not on the originally promised date. While my car arrived without major damage, the overall experience could have been better with improved communication and adherence to schedules.
Mason C. Ward
I had an awful experience with Guam Pak Express. I needed to transport my Audi Q7 from California to Texas, and it was a disaster from the beginning. The pickup was delayed by several days, and no one bothered to inform me until I called to inquire about my car. During transit, there was no communication whatsoever, and I had to continuously chase them for updates. The delivery was delayed by over a week, and when my car finally arrived, there were scratches on the driver’s side door. Guam Pak Express’ lack of professionalism and poor customer service ruined what should have been a straightforward process. Avoid them at all costs.
Isabella L. Rodriguez
My experience with Guam Pak Express was a complete disaster. I hired them to transport my BMW 3 Series from Florida to California, and it was a nightmare from start to finish. The pickup was delayed multiple times, and each time I called for an update, I received conflicting information. When my car finally got picked up, it was already a week behind schedule. During transit, I had no idea where my vehicle was, as their tracking system was not updated regularly. The delivery was over two weeks late, and when my car arrived, it had significant damage to the rear bumper. This experience was incredibly frustrating, and I would strongly advise against using Guam Pak Express for auto transport.
Lucas A. Thompson
My experience with Guam Pak Express was extremely disappointing. I needed to transport my Dodge Charger from Texas to Colorado, and it turned into a nightmare. The pickup was delayed multiple times without any clear explanation. When my car finally got picked up, the driver was rude and seemed unprofessional. During transit, I had no updates on the status of my vehicle, and their customer service was unresponsive to my inquiries. The delivery was also delayed, and when my car finally arrived, it had scratches on the hood that were not there before. Guam Pak Express needs to improve their communication and reliability significantly. I would not recommend them to anyone.
Madison R. Harper
I had a terrible experience with Guam Pak Express. I hired them to transport my Lexus RX 350 from Nevada to Washington, and it was a complete disaster. The pickup was delayed multiple times, and when they finally picked up my car, there was no apology or explanation for the delays. Throughout the entire process, their customer service was unresponsive, and I struggled to get updates on my vehicle. The delivery was extremely delayed, and when my car finally arrived, it had significant damage to the bumper. I do not recommend Guam Pak Express to anyone looking for reliable auto transport services.
Daniel J. Lewis
My experience with Guam Pak Express was disappointing. I entrusted them with transporting my Mazda CX-5 from New Jersey to Pennsylvania, but it was far from smooth. The pickup was delayed without any prior notice, and I had to rearrange my schedule at the last minute. During transit, there was minimal communication, and I was left in the dark about the status of my vehicle. The delivery was also delayed, causing further inconvenience. When my car finally arrived, there were minor scratches that were not there before. Guam Pak Express needs to improve their reliability and communication significantly.