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Direct Express Auto Transport
Description
Nearly two decades ago, obtaining an auto transport quote online was an impossibility. The concept simply did not exist. During that period, auto transport broker websites primarily served promotional purposes. Customers seeking a quote to ship a car had to call brokers and would only receive a vehicle shipping estimate if they disclosed personal details such as name, address, phone number, and email address. We revolutionized this approach.
In 2004, Mike Rupers, the founder of Direct Express Auto Transport, introduced the industry’s very first instant auto transport quote calculator. We neither requested nor require personal information then, and this policy remains unchanged today. This distinction sets us apart – we are different.
Contact Information
Address
321 San Anselmo Avenue San Anselmo, CA 94960
Zip/Post Code
94960
Review
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Samantha E. Nguyen
y experience with Direct Express Auto Transport was average. They transported my Chevrolet Malibu without any major issues, but there were some aspects that could have been improved. Firstly, communication was somewhat lacking; I had to initiate contact several times to get updates on the status of my shipment. Secondly, the delivery was slightly delayed, which was inconvenient. While my vehicle arrived in decent condition, these factors detracted from the overall experience
Christopher M. Ramirez
Direct Express Auto Transport did a commendable job transporting my Ford Fusion. Overall, I was satisfied with the service provided. The pickup and delivery were both punctual, and my vehicle arrived in good condition. However, there were a few minor scratches on the exterior, which was disappointing. Additionally, while communication was generally adequate, there were a couple of instances where I had to follow up for updates. Despite these small hiccups, I would consider using their services again in the future.
Jennifer L. Peterson
I had an absolutely dreadful experience with Direct Express Auto Transport. They were completely unprofessional and incompetent in handling the transportation of my Toyota Corolla. Not only was my car delayed by weeks, but it also arrived with significant damage to the front bumper. Their customer service was a joke; I was met with rude and dismissive responses whenever I tried to inquire about the status of my shipment. It’s appalling how they can operate with such disregard for their customers’ vehicles and satisfaction. I strongly advise anyone considering their services to look elsewhere.
Alexander P. Johnson
Direct Express Auto Transport provided a satisfactory service overall. They transported my Subaru Outback from coast to coast without major issues, and the vehicle arrived in decent condition. However, there were some hiccups along the way. Communication, while present, could have been more proactive. I often found myself needing to reach out for updates rather than being kept informed. Additionally, the delivery was slightly delayed, causing some inconvenience. While I wouldn’t hesitate to use their services again if necessary, there is certainly room for improvement
Brian A. Thompson
Absolutely terrible service from Direct Express Auto Transport. They completely botched the transportation of my Ford Escape. My car arrived late, and there were scratches all over. Customer service was unhelpful and dismissive. Avoid this company like the plague
Jessica L. Martinez
I had a disappointing experience with Direct Express Auto Transport. They transported my Honda Civic late, and there were damages to the bumper upon arrival. Communication was lacking, with no updates provided unless I reached out. Not recommended.
Christopher M. Adams
Direct Express Auto Transport provided an average service for transporting my Chevrolet Equinox. While my car arrived safely, there were some delays in the delivery process. Communication could have been better, with clearer updates needed. Overall, it was an okay experience
Emily J. Parker
Overall, satisfied with Direct Express Auto Transport. They transported my Ford F-150 without any major issues. The pickup and delivery were both on time, and my vehicle arrived in good condition. Communication was decent, although there were some delays in response. Would use their services again
Michael D. Rodriguez
Direct Express Auto Transport went above and beyond to transport my Toyota Tacoma safely. From the initial inquiry to delivery, their team was professional and communicative. They addressed all my concerns promptly, and my car arrived ahead of schedule. I highly recommend their services to anyone in need of reliable auto transport.
Matthew A. Carter
Disappointed with Direct Express Auto Transport. The transportation of my Chevrolet Silverado was fraught with issues. My vehicle arrived late, and there were scratches on the exterior. Communication was lacking, with little to no updates provided. I expected better service given their reputation. Would not recommend