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Direct Express Auto Transport
Description
Nearly two decades ago, obtaining an auto transport quote online was an impossibility. The concept simply did not exist. During that period, auto transport broker websites primarily served promotional purposes. Customers seeking a quote to ship a car had to call brokers and would only receive a vehicle shipping estimate if they disclosed personal details such as name, address, phone number, and email address. We revolutionized this approach.
In 2004, Mike Rupers, the founder of Direct Express Auto Transport, introduced the industry’s very first instant auto transport quote calculator. We neither requested nor require personal information then, and this policy remains unchanged today. This distinction sets us apart – we are different.
Contact Information
Address
321 San Anselmo Avenue San Anselmo, CA 94960
Zip/Post Code
94960
Review
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Sarah M. Wilson
Overall, I was satisfied with the service provided by Direct Express Auto Transport. They transported my Honda Civic efficiently and without any major issues. The pickup and delivery were both on time, which I appreciated. However, communication could have been more proactive; I often felt the need to reach out for updates on the status of my shipment. Nonetheless, my vehicle arrived in good condition, and I would consider using their services again in the future
Matthew A. Thompson
Direct Express Auto Transport is a nightmare to deal with. They completely botched the transportation of my Ford Focus, resulting in extensive damages to the vehicle. Not only was the delivery delayed, but their customer service was also abysmal. They were unresponsive and unapologetic about the situation. It’s shocking how they can operate with such disregard for their customers’ property. Avoid this company at all costs!
Emily L. Rivera
My experience with Direct Express Auto Transport was satisfactory. They transported my Chevrolet Traverse without any major issues, and the vehicle arrived in good condition. However, there were some aspects that could have been improved. Firstly, communication was somewhat lacking; I had to initiate contact several times for updates on the status of my shipment. Secondly, the delivery was slightly delayed, which was inconvenient. Overall, it was an okay experience.
Joshua D. Nguyen
I am extremely impressed with the service provided by Direct Express Auto Transport! They transported my Toyota RAV4 from coast to coast without a hitch. From the moment I contacted them, their team was attentive and professional. They provided regular updates throughout the process, ensuring peace of mind. My vehicle arrived ahead of schedule and in pristine condition. I highly recommend Direct Express Auto Transport to anyone in need of reliable auto transport services
Rachel S. Adams
My experience with Direct Express Auto Transport was underwhelming. While they successfully transported my Honda CR-V, there were several issues that detracted from the overall experience. Firstly, communication was poor; I had to constantly follow up for updates on the status of my shipment. Secondly, the delivery was delayed, causing inconvenience. Additionally, upon inspection, I noticed minor damages to the vehicle’s exterior. Overall, I expected better service and attention to detail
Benjamin L. Martinez
Direct Express Auto Transport provided a solid service overall. They transported my Ford Escape efficiently and without any major issues. The pickup and delivery were both on time, which I appreciated. However, communication could have been more proactive; I often felt the need to reach out for updates on the status of my shipment. Nonetheless, my vehicle arrived in good condition, and I would consider using their services again in the future.
Jessica R. Garcia
I had a mixed experience with Direct Express Auto Transport. While they successfully transported my Chevrolet Cruze, there were several areas for improvement. Firstly, communication was inconsistent; I often had to reach out for updates on the status of my shipment. Secondly, the delivery was delayed by a few days, which was inconvenient. However, my vehicle arrived in good condition, and the driver was courteous. With some improvements in communication and timeliness, they could provide a better overall experience.
Michael J. Carter
Direct Express Auto Transport is a complete disaster. They mishandled the transportation of my Ford Explorer, resulting in significant damages to the vehicle. Not only was the delivery delayed, but their customer service was also atrocious. They were unresponsive to my inquiries and showed no accountability for their mistakes. It’s unacceptable how they can operate with such disregard for their customers’ property. I strongly advise against using their services.
Emily A. Rodriguez
Direct Express Auto Transport fell short of my expectations. While they successfully transported my Toyota Camry, the overall experience was marred by several issues. Firstly, the pickup was delayed without any explanation, leaving me frustrated and inconvenienced. Secondly, communication was poor; I had to constantly follow up for updates on the status of my shipment. Additionally, upon delivery, there were minor damages to the vehicle’s exterior. Overall, I expected better service and attention to detail
Matthew D. Thompson
I couldn’t be happier with the service provided by Direct Express Auto Transport! They transported my Honda Accord with the utmost care and professionalism. From the moment I contacted them, their team was responsive and attentive to my needs. They provided regular updates throughout the process, ensuring peace of mind. My car arrived earlier than expected and in pristine condition. I highly recommend Direct Express Auto Transport to anyone in need of reliable auto transport services