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US Auto Logistics (USAL)
Description
About USAL
USAL is 44 years of customer service excellence.
We provide exceptional auto delivery services to our customers through our brand of companies:
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USAL Solutions, a national brokerage and logistics provider
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US AutoLogistics, a regional interstate carrier that operates throughout the southern United States
Originally established as Gulf States Toyota Trucking in 1980 with five transports delivering Toyota product to dealers across the state of Texas, US AutoLogistics was formed in 2013 as a result of a consolidation between Houston-based GST Transport Systems and Alabama-based Alaplex Auto Transport.
In 2021, USAL Solutions began offering brokerage services on a national scale, arranging for the high-quality transport of vehicles with its team of certified carriers.
In 2023, USAL Solutions and US AutoLogistics became collectively known as USAL, a natural evolution of our brand that strengthens our ability to drive innovation and premier service for our customers.
OUR VALUES
Our Values guide our business decisions, actions, and conduct.
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We value our Associates.
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We strive to deliver Customer Satisfaction.
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We regard our Suppliers as essential team members.
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We are accountable for the Quality of our work.
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We demonstrate Integrity in all we do.
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We provide Leadership as a company and as individuals.
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We create an environment of Fun and Pride.
Contact Information
Address
21021 Essman Lane, Houston, TX 77073 USA
Zip/Post Code
77073
Review
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Charles R. Baker
I used US Auto Logistics to transport my Toyota Corolla from Pennsylvania to Texas. The service was efficient, and my car arrived on time without any issues. The booking was easy, and the staff was helpful in addressing my concerns. However, I deducted one star because I expected more frequent updates during transit. Nevertheless, I would recommend USAL for their reliability and professionalism.
Stephanie L. Foster
US Auto Logistics did a commendable job transporting my Honda Accord from Illinois to Florida. The booking process was straightforward, and they provided a competitive quote. The pickup was scheduled as planned, and the driver was professional. The car arrived in good condition, but there was a minor delay in delivery due to unforeseen weather conditions. Overall, I’m satisfied with their service and would consider using them again.
Gregory P. Lewis
Overall, my experience with US Auto Logistics was positive. They transported my Chevrolet Malibu from Kansas to California efficiently. The pickup was smooth, and the delivery was on time. The customer service was good, although there were a few delays in responding to my queries during transit. The car arrived in good condition, and I appreciate their efforts. I would recommend them for their reliable service.
Kimberly A. Scot
US Auto Logistics provided exceptional service when I had to transport my GMC Acadia from Texas to Michigan. Their team was responsive and helpful throughout the booking process. The driver who picked up my car was punctual and handled everything professionally. The car arrived safely and on schedule. I’m impressed with their attention to detail and would use their services again in the future.
Nathan D. Garcia
When I needed to transport my Ford Mustang from Arizona to Washington, US Auto Logistics exceeded my expectations. They were professional and courteous from the moment I contacted them for a quote. The pickup was on time, and the driver was friendly and competent. My car arrived in perfect condition, and the entire process was stress-free. I highly recommend USAL for their reliability and excellent service.
Lauren E. Ward
US Auto Logistics did an excellent job transporting my Toyota Highlander from Utah to California. The entire process was smooth, and their communication was exceptional. They provided clear instructions for pickup and kept me updated throughout transit. The car arrived earlier than expected, which was a pleasant surprise. I’m very satisfied with their service and would recommend them without hesitation.
Benjamin S. Powell
Moving my Mercedes-Benz E-Class from Nevada to Florida was made incredibly easy thanks to US Auto Logistics. Their customer service was top-notch, and they kept me informed every step of the way. The driver was professional and handled my car with care. The delivery was prompt and efficient. I’m impressed with their professionalism and would definitely use their services again in the future.
Rachel M. Thompson
I recently used US Auto Logistics to transport my Subaru Outback from Colorado to Oregon, and I couldn’t be happier with their service. The entire process, from booking to delivery, was seamless. The staff was friendly and knowledgeable, and they provided a competitive quote right away. My car arrived on time and in perfect condition. I highly recommend USAL for anyone looking for reliable and stress-free auto transport services.
Timothy J. Nelson
My experience with US Auto Logistics was disappointing. I entrusted them to transport my Dodge Charger from Texas to Illinois, but the pickup was delayed without prior notice. When the car finally arrived, there were noticeable dents on the hood, which was unacceptable. The customer service was also unhelpful when I tried to address these issues. I regret using their service and would caution others to consider alternatives for their auto transport needs.
Jennifer A. Murphy
I had a mixed experience with US Auto Logistics when I needed to transport my Hyundai Sonata from Pennsylvania to Washington. While the pickup was smooth, there were delays in the delivery schedule, which inconvenienced me. Additionally, the communication could have been clearer regarding the status of my vehicle. The car arrived in good condition, but the overall experience was below my expectations. There is room for improvement in their logistics and customer communication.