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US Auto Logistics (USAL)
Description
About USAL
USAL is 44 years of customer service excellence.
We provide exceptional auto delivery services to our customers through our brand of companies:
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USAL Solutions, a national brokerage and logistics provider
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US AutoLogistics, a regional interstate carrier that operates throughout the southern United States
Originally established as Gulf States Toyota Trucking in 1980 with five transports delivering Toyota product to dealers across the state of Texas, US AutoLogistics was formed in 2013 as a result of a consolidation between Houston-based GST Transport Systems and Alabama-based Alaplex Auto Transport.
In 2021, USAL Solutions began offering brokerage services on a national scale, arranging for the high-quality transport of vehicles with its team of certified carriers.
In 2023, USAL Solutions and US AutoLogistics became collectively known as USAL, a natural evolution of our brand that strengthens our ability to drive innovation and premier service for our customers.
OUR VALUES
Our Values guide our business decisions, actions, and conduct.
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We value our Associates.
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We strive to deliver Customer Satisfaction.
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We regard our Suppliers as essential team members.
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We are accountable for the Quality of our work.
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We demonstrate Integrity in all we do.
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We provide Leadership as a company and as individuals.
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We create an environment of Fun and Pride.
Contact Information
Address
21021 Essman Lane, Houston, TX 77073 USA
Zip/Post Code
77073
Review
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David K. Clark
US Auto Logistics handled the transport of my car from New York to Florida, and the service was top-notch. The drivers were courteous and careful, and my vehicle arrived without any issues. I also appreciated the tracking system that kept me updated. Highly recommend!
Olivia P. Harris
I can’t express how satisfied I am with US Auto Logistics. From the booking process to the final delivery, they were exceptional. They offered a competitive price, and my vehicle arrived earlier than expected, in pristine condition. Definitely the best transport company I’ve used.
Michael C. Robinson
I was nervous about transporting my car, but US Auto Logistics proved me wrong. Their customer service team was prompt in answering all my questions, and my car arrived safely without a scratch. The driver kept in contact, which helped me feel reassured. Great job overall
Emma T. Miller
I had a great experience with US Auto Logistics. They were incredibly efficient, and my car arrived on time and in perfect condition. The driver was very professional and even helped me unload the car. I’ll definitely recommend their service to anyone in need of auto transport!
James M. Walker
US Auto Logistics made transporting my car across the country an absolute breeze. The team was friendly and professional, providing me with updates every step of the way. My vehicle arrived on time and in perfect condition. I couldn’t ask for a smoother experience. I will definitely be using them again next time!
Eric T. Peterson
Unfortunately, my experience with US Auto Logistics was disappointing. I needed to transport my Dodge Grand Caravan from California to New York, and the entire process was marred by delays and poor communication. The pickup was rescheduled twice without prior notice, and when the car finally arrived, there were damages to the rear bumper. Attempts to resolve these issues with customer service were frustrating and unhelpful. I regret choosing USAL for my auto transport needs and would advise others to proceed with caution.
Samantha J. Collins
I had a mixed experience with US Auto Logistics when transporting my Nissan Sentra from Florida to Virginia. While the initial booking process was smooth, there were delays in both pickup and delivery times. Communication regarding these delays was lacking, and I had to follow up multiple times for updates. The car arrived in good condition, but the overall logistics could be improved to provide a more reliable service.
Matthew A. Robinson
My experience with US Auto Logistics was average. They transported my Subaru Forester from Michigan to Colorado without major issues. The pickup was on time, and the car arrived safely. However, there was a delay in providing updates during transit, which could have been improved. The customer service was courteous, but I expected better communication regarding the delivery schedule. Overall, it was a satisfactory experience.
Jennifer K. Long
US Auto Logistics provided decent service when I needed to transport my Hyundai Elantra from New Jersey to Georgia. The pickup was smooth, and the car arrived on schedule. However, there was a lack of clarity regarding the final delivery time, which caused a bit of inconvenience. The vehicle was in good condition upon arrival. Overall, it was a satisfactory experience, and I would consider using their services again.