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US Auto Logistics (USAL)
Description
About USAL
USAL is 44 years of customer service excellence.
We provide exceptional auto delivery services to our customers through our brand of companies:
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USAL Solutions, a national brokerage and logistics provider
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US AutoLogistics, a regional interstate carrier that operates throughout the southern United States
Originally established as Gulf States Toyota Trucking in 1980 with five transports delivering Toyota product to dealers across the state of Texas, US AutoLogistics was formed in 2013 as a result of a consolidation between Houston-based GST Transport Systems and Alabama-based Alaplex Auto Transport.
In 2021, USAL Solutions began offering brokerage services on a national scale, arranging for the high-quality transport of vehicles with its team of certified carriers.
In 2023, USAL Solutions and US AutoLogistics became collectively known as USAL, a natural evolution of our brand that strengthens our ability to drive innovation and premier service for our customers.
OUR VALUES
Our Values guide our business decisions, actions, and conduct.
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We value our Associates.
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We strive to deliver Customer Satisfaction.
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We regard our Suppliers as essential team members.
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We are accountable for the Quality of our work.
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We demonstrate Integrity in all we do.
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We provide Leadership as a company and as individuals.
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We create an environment of Fun and Pride.
Location
21021 Essman Lane, Houston, TX 77073 USA
Contact Information
Address
21021 Essman Lane, Houston, TX 77073 USA
Zip/Post Code
77073
Brian K. Evans
The service provided by US Auto Logistics was decent. They transported my Nissan Rogue from Ohio to Florida without major issues. The pickup and delivery were on time, and the staff was courteous. However, there was a minor scratch on the bumper when I received the car, which was a bit disappointing. It wasn’t a dealbreaker, but I expected better handling in terms of vehicle condition. Overall, an average experience.
Jessica L. Martinez
US Auto Logistics handled the transportation of my Audi Q5 from Massachusetts to Texas efficiently. The booking process was easy, and they were responsive to my inquiries. The car was delivered in good condition and within the expected timeframe. My only suggestion for improvement would be more detailed updates during transit, but overall, I’m satisfied with their service. I would recommend USAL for their reliability.
Robert D. Patterson
I used US Auto Logistics to transport my Jeep Wrangler from Florida to New Jersey. The service was good overall, and my vehicle arrived without any issues. The pickup was on schedule, and the driver was friendly and professional. The reason for not giving 5 stars is that I had to follow up a couple of times for updates during transit, but otherwise, it was a satisfactory experience. USAL is reliable for auto transport needs.
Amanda G. Collins
US Auto Logistics did a great job transporting my Volkswagen Tiguan from Georgia to California. The process was straightforward, and the customer service was excellent. My only feedback is that the initial quote was a bit higher than I expected, but the quality of service made up for it. The car arrived safely and on time. I appreciate their efficiency and would use them again in the future.
William M. Sullivan
Overall, my experience with US Auto Logistics was positive. They transported my Chevrolet Silverado from Illinois to Arizona efficiently. The pickup and delivery were smooth, and the communication was good. The only reason I’m not giving 5 stars is that there was a slight delay in the pickup time, but otherwise, everything was handled professionally. I would recommend USAL for their reliable service.
Sarah E. Mitchell
US Auto Logistics provided excellent service when I needed to transport my Lexus RX from Texas to Florida. The booking was easy, and they provided a competitive quote right away. Throughout the journey, they kept me informed about the progress of my vehicle. The delivery was right on schedule, and the car arrived in pristine condition. I’m very pleased with their professionalism and attention to detail. USAL is definitely my go-to for auto transport needs.
Daniel A. Ramirez
When I needed to ship my Ford F-150 for a relocation, US Auto Logistics came through with flying colors. The process was straightforward, and their customer service team was helpful in answering all my questions. The pickup was on time, and the driver was professional and experienced. My truck arrived earlier than expected, and the condition was exactly as it was when it left. I’m impressed with their efficiency and would recommend USAL to anyone needing reliable auto transport.
Emily R. Bennett
I recently used US Auto Logistics to transport my BMW X5 across states, and I’m thoroughly impressed with their service. From start to finish, they were responsive and attentive to my needs. The driver who picked up my car was courteous and handled everything with care. The delivery was prompt, and my vehicle arrived without a scratch. USAL exceeded my expectations, and I would trust them again without hesitation.
Michael C. Turner
Moving cross-country with my Honda CR-V was daunting, but US Auto Logistics made it incredibly easy. The booking process was straightforward, and the staff was knowledgeable and friendly. They accommodated my schedule for both pickup and drop-off, which was a huge relief. The car arrived in perfect condition and on time. I couldn’t have asked for a better experience. USAL definitely earns my highest recommendation for their professionalism and efficiency.
Alice J. Sanchez
I had an exceptional experience with US Auto Logistics (USAL) when I needed to transport my beloved Toyota Camry from New York to California. The entire process was smooth and efficient. From the initial quote, which was competitive and clear, to the pickup and delivery, everything went according to plan. The driver was punctual and handled my vehicle with care. Communication was excellent throughout, and I was always kept informed about the status of my shipment. I highly recommend USAL for anyone looking for reliable auto transport services.